FAQs

You may drop off luggage any time after 10:30am and strictly NOT before, as we will still be serving breakfast. Check-in to the rooms however is guaranteed from 2pm, but if we know you are arriving between 11am and 2pm to drop off bags, we do rooms in order of known ETA's.

Please inform us of a more accurate ETA via e-mail a few days before your arrival date.

We close for the night at 7pm, so aim to have all guests checked in prior to 7pm. A late check in request can be made 72 hours prior to arrival for check in up to 11pm by request only. Once you are checked in, you get a room key and front door key, so you can come and go as you please. Also please do not worry, there is no curfew!

We understand some circumstances are unavoidable (e.g. travel delays on the day) and try to accommodate these where we can.

Where possible inform us of any delays so we can ensure someone is around to check you in.

Checkout is by 11am.

When we state check out this only means check out of the room.

Leave your bags with us, enjoy our tea room or book in for a relaxing massage.

We will be happy to hold your luggage for you to collect later in the day.

Bookings can be made directly via our Relax At The Alamo booking page or with out front of house staff.

Advance booking of 48 hours is recommended.

No sorry, guide dogs and service dogs ONLY.

We do not have a restaurant as there are so many amazing restaurants nearby. However, we understand that not all guests wish to eat out during their stay. You are more than welcome to use our dining room from 6pm until 9pm for any dinner choices. A takeaway can be ordered or bring in your own cold foods that can be stored in your in room fridge.

Between 12pm and 6pm our lounge is open for our tea room service

Yes, we can cater for most dietary requirements such as vegetarians, vegans and allergies. We ask for advance notice of any special requirements.

Please add these to your booking notes or notify staff at check in so we can prepare and inform staff of any allergies at breakfast.

We are directly opposite the beautiful Kelvingrove Park, and a few minutes walk away (400m) from the Kelvingrove Museum & Art Gallery, which you can see views of from our Westerly outlook. We are also located very near the University of Glasgow, which we can see in the near distance, containing within it the Hunterian Museum.

As well , we are only 10 mins walk from the start of the city centre to the East, and 25 minutes walk from the centre of town (George Square & Queen Street Train Station). To get to the Clyde River, SEC and Scottish Hydro Centre is only a 15 minutes walk to the South of us. Then the famous Byres Road, Ashton Lane and the Botanic Gardens are a 10 to 20 minute walk to the North West of us, behind the University.

For more suggestions please visit our Explore Glasgow page

There is on-street parking just in front of the Guest House, or down any of the side streets next to us/Kelvingrove Park which is a very safe area. The parking is free from 6pm on Fridays to 8am on Mondays. During the week, Monday to Friday, there is a charge from 8am to 6pm. You can pay at the meter, or use the RingGo App. See RingGo costs on app by quoting the location code 20311. 

For more information about this visit https://myringgo.co.uk/howitworks

Alternatively we sell parking permits which you can purchase at reception. We only have a limited amount of these Permits. You can enquire about parking permits prior to arrival and add them as an additional service on your booking. 

Parking Permits are charged at:

Per Hour - £4.50

1/2 Day - £25.00

Full Day - £40.00

We have a partnership with a Private Hire company, contact us to arrange your airport transfer on 0141 339 2395 or info@alamoguesthouse.com

If guests require taxis during the day (i.e. between breakfast finishing and close) a member of staff can arrange one for you that will arrive in under five minutes. For early morning departures please inform a member of staff when you wish to leave by at least the evening before departure and they will arrange a taxi for you for the following morning. The driver will not ring the bell so as not to disturb other guests who may still be sleeping, but instead will wait outside for you.

By bus: Take the 77 Bus which leaves from outside the terminal, you can ask one of the attendants which stance the bus will leave from. Ask the driver to let you off at Derby Street, the stop just before Kelvingrove Park, outside the Best Western Hotel. We are 2 to 3 minutes walk away, turning down the next road on the right (Gray Street). We are Number 46 Gray Street, overlooking the park. This takes roughly 45 minutes and is about £3.90 one way/person.

Alternatively, you can contact us to arrange your transport from the airport.

Central Station travels generally speaking to and from the South (South Scotland, England and Wales etc.) and the South West (Ayr) & South East (Carlisle)

Queens Street Station travels generally speaking to and from the North (Stirling, Aberdeen, Dundee) and the East (Edinburgh) & North West (Milngave, Loch Lomond).

Scotrail's Train Route Map will help.

Use the following link to search for the best Bus from Glasgow Central station to the Alamo Guest House. This shows which street bus stop to pick up from and get off, the number of the bus and their times.

Use the following link to search for the Best bus from Queen Street Station to the Alamo Guest House. This shows which street bus stop to pick up from and get off, the number of the bus and their times.

We do not provide a laundry service, but there is a very good laundry very close by (3 minute walk) on Argyle St. You can drop the laundry off, in a bag and pick up later, all washed and folded and even ironed for you if you wish - http://www.majesticlaundrette.co.uk

We are a non-smoking guest house throughout and we ask that you respect this. It is against the law to smoke in a public area in Scotland. Please respect other guests and us by adhering to this. Should you fail to adhere to this, we reserve the right to ask you to leave the Guest House and charge you a penalty price of a night's stay.

Yes, if you wish to book the entire Guest House either as un-serviced or serviced accommodation please call us on 0141 339 2395 or email info@alamoguesthouse.com

These OTA’s charge at least 20% commission to us from every booking made. Please support Small Businesses and book direct for the following reasons too:

Bookings of different rates made through our third-party booking platforms (Booking.com, Expedia, etc) will follow the policies advertised on these OTA’s (Online Travel Agents). When booking through these OTA’s you are subject their Terms and Conditions agreed at the time of booking with them. As a company advertising with these platforms, we are also subject to their T&C’s Please contact them directly if there are any issues with your booking.

We have no control over their platforms with regards to the following:

• Cancelling a booking

• Changing Dates of a Booking

• Changing Rooms

• Extending dates of a booking

• Reducing dates of a booking

• Adding rooms to a booking